REPORT
2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
REPORT
According to Gartner, “For this Magic Quadrant, Gartner looked at over 250 vendors in the conversational AI space and invited over 100 of those vendors to the prequalification survey. This prequalification survey was completed by over 75 vendors and helped form the inclusion criteria.” We’re proud to say the Sinch was recognized in the 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.
We believe that this evidence proves that conversational AI is where it’s at; its effect on customer engagement is massive. Now is the time to get involved with chatbots!
Strong capabilities in NLP and chatbot templates
Advanced analytics and testing
Solid platform with global reach and channel availability
Combined solution for conversational marketing and contact center
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